TLDR
- NOW rose 3.7% on Tuesday to $113.44, with roughly 17.5 million units traded
- ServiceNow launched new AI products including Autonomous Workforce and EmployeeWorks
- The company partnered with NTT DOCOMO and StarHub on autonomous telecom roaming
- Analyst consensus remains “Moderate Buy” with an average price target of $192.06
- NOW is down 23.2% year-to-date and trades 45.8% below its 52-week high of $208.94
ServiceNow (NOW) stock climbed 3.7% on Tuesday, touching an intraday high of $114.92 before settling at $113.44. The previous close was $109.42.
About 17.5 million units changed hands during the session. That was roughly 12% below the stock’s average daily volume of around 19.9 million.
The move came as investors appeared to step back in after a period of heavy selling across enterprise software names.
ServiceNow is down 23.2% since the start of 2026. At current prices, it sits 45.8% below its 52-week high of $208.94 hit in July 2025.
The bounce follows a broader reassessment in the market about how much AI actually threatens platforms like ServiceNow. CEO commentary has pushed back on the idea that AI will simply replace enterprise software, and some investors seem to be listening.
Five days before Tuesday’s move, the stock had already gained 4.3% after Nvidia’s Jensen Huang said AI would not cannibalize the enterprise software sector. That sparked a broader bounce across names including Zscaler (ZS) and CrowdStrike (CRWD).
New Products and a Telecom Win
On the product side, ServiceNow rolled out two new AI-powered offerings: Autonomous Workforce and EmployeeWorks. Both are aimed at expanding workflow automation capabilities for enterprise customers.
The company also announced a collaboration with NTT DOCOMO and StarHub. The deal uses ServiceNow CRM to deliver autonomous roaming resolution for telecom customers — a concrete use case outside the company’s traditional IT service management base.
HCLTech was also named ServiceNow’s 2026 Partner of the Year, a recognition that points to continued momentum in its partner-led go-to-market model.
Financials and Analyst Views
ServiceNow’s most recent quarterly results, reported on January 28th, showed earnings per share of $0.92 — beating the $0.89 consensus by $0.03.
Revenue for the quarter came in at $3.57 billion, above the $3.53 billion estimate. That was up 20.7% compared to the same quarter last year. The company posted a net margin of 13.16% and return on equity of 18.54%.
Analysts are split on where the stock goes from here. Goldman Sachs has a $216 price target. BNP Paribas cut its target from $186 to $120 with a neutral rating. UBS set a target of $115.
The MarketBeat consensus sits at “Moderate Buy” with an average target of $192.06. Of analysts covering the stock, 32 have a Buy rating, three have a Strong Buy, six a Hold, and two a Sell.
The stock’s 50-day moving average is $125.70. The 200-day moving average is $158.84.
Institutional investors hold 87.18% of the stock. On the insider side, CFO Gina Mastantuono sold 2,075 units in December at $170, and insider Kevin Thomas Mcbride sold 1,400 units in February at $105.71.
Analysts forecast full-year EPS of $8.93 for the current year.
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